So, you’ve got the job, you’ve met your manager and you’re in the building. Now it’s time to learn the job.
Most of the time, you’ll be trained in a dedicated training room using computer systems set up so that when (not if) you make a mistake, there’s no real impact other than the positive learning experience that should follow a mistake – more on that later.
When you start training, you’ll often be issued with one or more training guides. Employers can be touchy about people removing this material from the office so if you want to get ahead and do some homework it’s important to check you’re allowed to take it home. Getting this wrong can cost you your job – it’s taken that seriously.
The single most important thing to do when training is to focus – this means listening when the trainer is talking and not allowing other colleagues’ conversations to distract you when you’re working on the computer.
Another really important thing to realise is that any mistake you make is in the past and can’t be undone. The only thing you can do is learn from the experience so you only make the mistake once.
At the end of training, you’ll often be required to prove that you’re competent so you can be signed off to do live work. Sometimes there’ll be a test of some description while other times you’ll be asked to complete live work with a decreasing level of supervision as time goes by and you become more confident. The work you do will also be quality checked and you’ll only be allowed to work alone once your work has been assessed as good enough.
Once you’ve done all this, you can be very proud of yourself. Give yourself a pat on the back but don’t get complacent – this is when mistakes start creeping back in. If this happens, review the training material and make sure you pay real attention to what you’re doing.
Thanks for reading and see you next time.
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